Welcome to Mahadev Tourism. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before proceeding.
1. General Terms
- Mahadev Tourism provides cab services, tour packages, hotel bookings, and travel assistance across Purvanchal, Gorakhpur, Deoria, Maharajganj, Kushinagar, Nepal, and other locations.
- By using our services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.
2. Booking & Confirmation
- All bookings must be made through our website, WhatsApp, or official contact numbers.
- A booking is considered confirmed only after the required advance payment has been received.
- Mahadev Tourism reserves the right to accept or reject any booking request based on availability.
3. Payments
- Payments can be made through UPI, bank transfer, or other available payment methods.
- Advance payment is mandatory for cab, hotel, or tour package confirmation.
- The remaining balance must be paid before or at the beginning of the journey unless otherwise agreed.
4. Pricing & Inclusions
- Prices may vary based on season, availability, fuel cost, distance, and government regulations.
- Package prices include the details mentioned on the website or shared during confirmation.
- Any additional charges (parking, toll, entry fees, sightseeing not included, extra hours, night charges) must be paid by the customer.
5. Cancellation & Refund Policy
- Cancellations must be requested at least 24 hours before the scheduled pickup or journey time.
- Advance payments are non-refundable, unless specifically mentioned in writing.
- Refund eligibility depends on vendor policies for hotels, packages, or partner services.
6. Driver & Vehicle Policy
- Drivers follow a fixed route plan; any major route change may attract additional charges.
- Customers must maintain behavior and avoid arguments with drivers.
- In case of vehicle breakdown, a replacement vehicle will be arranged based on availability.
7. Customer Responsibilities
- Provide accurate personal and travel details during booking.
- Be ready at the pickup location on time.
- Ensure safety of personal belongings; Mahadev Tourism is not responsible for lost items.
- Follow all local laws during the trip (India & Nepal).
8. Use of Website
- You agree not to misuse the website or attempt to access data without authorization.
- All content, design, images, and text are property of Mahadev Tourism and cannot be copied without permission.
9. Limitation of Liability
- Mahadev Tourism is not responsible for:
- Delays caused by traffic, weather, roadblocks, or unforeseen circumstances.
- Any loss, injury, or damage caused during the journey.
- Issues related to third-party hotels, restaurants, or service providers.
10. Amendments
- Mahadev Tourism reserves the right to modify or update these Terms & Conditions at any time.
- Changes will be effective immediately once posted on the website.
11. Contact Information
For any queries regarding these Terms & Conditions, feel free to contact:
- +918382080819
- contact@mahadevtourismcab.com